1. What payment methods are accepted?
  • PayPal
  • Google Pay
  • Credit Card
2.Will I have to pay taxes?

Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.

3.Can I cancel or change my order?

If you would like to cancel or make change to your order, please contact us within 24 hours after you made the order. No cancellation or changes could be applied to the order once it goes into preparation for delivery.

4.How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at the following site. Please allow 1-2 business days for tracking information to be available.

5. What if the package doesn’t arrive?

If you don’t get your package, please contact us at [email protected]. We’ll help you to solve it in the sooner time.

6.Does the sofa I purchase require assembly?

The compression sofas we sell basically do not require assembly, unless you choose a sofa with a base plate, in which case you need to simply install the sofa legs.

7.Will the compression sofa be unable to recover after being compressed and opened for a long time?

No, we use high-quality, high-density sponge. Even after being highly compressed and transported for a long time, it still has good elasticity after being disassembled and can be fully restored within up to 24 hours.