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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What payment methods are accepted?
  • PayPal
  • Google Pay
  • Credit Card
2.Will I have to pay taxes?

Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.

3.Can I cancel or change my order?

If you would like to cancel or make change to your order, please contact us within 24 hours after you made the order. No cancellation or changes could be applied to the order once it goes into preparation for delivery.

4.How can I track my order?

Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at the following site. Please allow 1-2 business days for tracking information to be available.

5. What if the package doesn’t arrive?

If you don’t get your package, please contact us at [email protected]. We’ll help you to solve it in the sooner time.

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